Terms & Conditions

Unless otherwise agreed to in advance and in writing, the following Terms & Conditions apply to all Suncoast Ride Pros services. Total charges incurred are billed to the client’s credit card unless invoice arrangements have been made and approved in advance or there is an existing corporate billing account. Suncoast Ride Pros (SCRP) accepts all major credit cards. Card numbers are taken over the phone and are run before the ride. It must go through before the ride. Cash may also be accepted, but only for exact amount. Additional ID verification may also be necessary.

Excess Cleaning & Damage
If, during or after the transportation service, SCRP is required to expend an extended amount of time and material to clean the vehicle due to acts of the client or any passenger (i.e., spilling food & drinks, vomiting, prohibited smoking, excessive trash) , the company, at its discretion, will charge client additional fees to cover such expense. Damage to the vehicle in any way caused by actions of the client or any passenger will be charged in full to the client. The minimum clean up fee is $250.
Holiday & Off-Hour Surcharge
A $20 surcharge added to the base fare on transfers, will be charged to your bill during the hours of 11:59pm and – 4:59am: and on the following holidays: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve & Day, and New Year’s Eve & Day.
Other Charges
Other charges include reimbursement for tolls, parking and and event fees, WiFi and client requested incidentals and amenities.
Passenger Conduct
SCRP reserves the right to refuse to transport persons under the influence of or in possession of illegal drugs, as well as those excessively intoxicated, in the possession of firearms or dangerous substances of any kind, or who are, or are likely to become objectionable to other persons or if the driver feels threatened in any way. Under no circumstances are minors allowed to consume or possess alcohol or illegal substances while in a company vehicle. Client shall not interfere with the chauffeur in the discharge of his/her duty or tamper with any apparatus or appliance on the vehicle. In such instances, services will be terminated immediately and no refunds will be offered.
Additional Waiting Charges
Wait Time (Airport & Point-to-Point Transfers) For airport arrivals, SCRP offers a 30-minute grace period from the updated arrival time. Thereafter, wait time will be charged at $15 for each additional 10 minute period. For all other transfers, a 10-minute grace period will be granted, thereafter, wait time will be charged at $15 for each additional 10 minute period. Wait time past 30 minutes will revert the trip to hourly minimum pricing.
E-Mail Communication
Generally we accept new reservations, changes and cancellations by e-mail (xxxx@scrps.com) with confirmation by phone. Although we do operate 24/7/365, it is recommended that you verbally confirm any request sent after normal business hours and on major holidays. If your needs require attention in less than a eight hours, please call our office at 239-896-4556. Text is acceptable.
Arrival Time
SCRP always prepares in advance to avoid unnecessary delays in arrival time. However road, traffic and weather conditions are often times beyond the reasonable control of the company and the chauffeur. No refunds can be given as a result of late arrivals due to such conditions or other occurrences out of the reasonable control of the company or chauffeur.
Smoking Strictly Prohibited
Smoking in all vehicles is strictly prohibited. Smoking in the vehicle by the client or any passenger will result in an automatic minimum $250 charge. Damage caused by smoking activity will also be charged to the client.